Frequently Asked Questions

Yes, all routine services require an appointment. Please visit our website to make an appointment.

No, you do not need to bring your appointment confirmation page to enter the U.S. Embassy as long as you have scheduled an appointment online.

As explained on our appointment page, we are not able to recover your password on your behalf. If you can’t show up on your appointment date, please let us know by calling or sending us an email, so that we can open the slot to other customers.

The U.S. Embassy is able to issue limited validity passports to facilitate travel for genuine emergencies only. Bearers must apply for a full validity passport upon completion of the emergency travel. Please schedule an appointment on the embassy’s appointment page and appear in person to explain your urgent need for travel. Bring a travel itinerary in addition to the online passport application and supporting documents and fee listed on our website.

You may renew your passport at any time before or after it expires. Please note that many countries require that a passport have at least six months of remaining validity in order to be admitted.

Processing generally takes three weeks from the date of receipt for complete passport applications submitted in Ulaanbaatar.

Providing a social security number on the passport application is mandatory if the applicant has been issued a number. If you cannot remember the SSN assigned to you, please contact the Regional Social Security Administration’s office in Manila by email at FBU.Manila@ssa.gov with your full name, date of birth, place of birth, parents’ full names and current address to find out your SSN.

– If they reply saying the information was sent to the U.S. Embassy in Ulaanbaatar, you can receive the number at the time you apply for the passport. In the meantime you can write 000-00-0000 as the SSN. You will have to make a personal appearance at the Embassy to retrieve the number as it is not possible to send it via telephone, fax or email due to security and privacy reasons.

If you do not have a Social Security number assigned yet, please enter 000-00-0000 on your passport application. In addition, please contact the Regional Social Security Administration’s office in Manila by email at FBU.Manila@ssa.gov in order for you to receive an email confirming that you do not have a Social Security number assigned and submit the email response with your passport application. When sending your email request, you will need to include your full name, date of birth, place of birth, parents’ full names, nationality and current address.

No. All passports printed for citizens abroad are automatically expedited and additional options are not available when you apply from outside the United States.

If you wish to have your passport changed to reflect a name change, you must provide evidence to support your name change such as an original or certified true copy of a marriage certificate or court order. Non-English documents must be accompanied by English translations.

If you have not received your passport in 2 weeks and wish to know the status of your passport, please send an email to UlaanbaatarACS@state.gov with your full name, date of birth, and passport type.

If you would like to have a family member or trusted friend pick up your new passport at the embassy, please give him or her signed letter authorizing them to perform this service for you. They must bring this letter along with their valid government issued identification when picking up your passport. The letter doesn’t have to be notarized.

No. For first time applications: only the following documents are accepted as a proof of relationship:

  • U.S. birth certificate with both parents’ names
  • Consular Report of Birth Abroad with both parents’ names
  • Adoption decree with adopting parents’ names
  • Court order establishing custody
  • Court order establishing guardianship

For the birth certificate to be acceptable, it must :

  • Be issued by the office of vital statistics of the state, county, or city where the child’s birth occurred;
  • Show the child’s full name at birth;
  • Indicate the child’s date and place of birth;
  • List the full name(s) of the child’s parent(s);
  • Bear the embossed, impressed, multi-colored, or raised seal and signature of the issuing authority; and
  • Indicate a registration or file date that is within one year of the birth.

We recommend a minimum of one photograph per year to show a child’s age progression. The photographs must be sufficient to show the natural changes in the child’s appearance from the previous passport photograph to the child’s current picture. Please print hardcopies of the photographs and bring them with you to the appointment. Portable data storage devices such as USB flash drives are not allowed in the Embassy.

Marriages in Mongolia are not reported to the United States since the U.S. does not have a central marriage registry, and the U.S. Embassy does not keep a record of marriages performed in Mongolia. In general, marriages that are legally performed and valid abroad are also legally valid in the United States. Although marriage statutes in the U.S. differ from state to state, a marriage performed in Mongolia under the Mongolian law is recognized in all states. Please visit the Department of State’s website for more information about Marriage Abroad.

Please note that the marriage certificates issued by the General Authority for State Registration of Mongolia are official Mongolian government documents and may be generally acknowledged in the United States.

Please schedule a notary appointment. We will provide the necessary affidavit form when you arrive. Please bring your U.S. passport and proof of termination of any prior marriage(s) such as an original or certified copy of any divorce decree, annulment, or death certificate of your previous spouse(s) if applicable. The fee is $ 50 dollars for each affidavit.

Only an original or official certified copy of legal documents such as a divorce decree, annulment or death certificate for your previous spouse(s) can be submitted as proof of termination of previous marriage(s). Copies must be certified as being true copies of the original document by the issuing court or agency and bear an original stamp or signature. Scanned, photocopied or faxed documents are not acceptable.

No, the embassy cannot assist in filing a divorce, nor is there a need to report your divorce to the embassy. If you would like to process your divorce in Mongolia, please refer to the list of the attorneys in Mongolia. You may also wish to refer to the Department of State website regarding divorce abroad.

As U.S. citizen parent(s), you should report your child’s birth abroad as soon as possible to the nearest U.S. embassy or consulate for an official record called Consular Report of Birth Abroad (CRBA). This document establishes your child’s claim to U.S. citizenship at birth. Please refer to our website for detailed information.

A Consular Report of Birth can only be prepared at a U.S. embassy or consulate. It cannot be prepared if the child is 18 years of age or older at the time the application is made.

Upon receipt of a completed application, processing generally takes two weeks for a CRBA application submitted in Ulaanbaatar. However, if you are applying for both CRBA and U.S. passport, the average combined processing time is three weeks.

The Consular section does not keep Consular Report of Birth Abroad records and forwards all documentation to the Department of State after the application is completed. Please refer to the Department of State websites for information about how to replace a Consular Report of Birth Abroad.

Vital records such as birth, death, divorce decrees or marriage certificates are usually held by issuing state, county or city governments, depending on location. To obtain these vital records in the United States, please check the following website for more information.

The U.S. Embassy in Ulaanbaatar is not a Social Security claims-processing post. The Social Security Administration’s regional office is located in Manila, Philippines. For any inquiries regarding social security such as social security benefits, the status of your social security card application, required documentation, social security claims, etc., please contact:

Social Security Administration
1201 Roxas Boulevard
Ermita, 0930 Manila
Philippines

Email: FBU.Manila@ssa.gov
Phone Number: (63)(2)301-2000
Fax Number: (63)(2)708-9723/9714

You will need to provide the following information:
Your full name, date of birth, place of birth, parents’ full names and current address.

Please send an email to UlaanbaatarACS@state.gov with your full name and date of birth. We will check our records and reply back to you with further instructions. You will have to make a personal appearance here to retrieve the number as it is not possible to send it via telephone, fax or email due to security and privacy considerations.

In order for your newborn to apply for a social security number, your child must have a valid U.S. passport. You cannot apply for a social security number without a passport (ID for newborns). You may apply for your newborn’s social security number when you apply for both Consular Report of Birth Abroad and U.S. Passport at the same time.

Please note that the U.S. Embassy in Ulaanbaatar is not a Social Security claims-processing post. The Social Security Administration’s regional office is located in Manila, Philippines. If you have not received a check by the date on which it usually comes, please wait until the end of that month. If you have not received it by the end of the month, you should notify the Social Security Administration in Manila of the non-receipt of the check by email. Their email address is FBU.manila@ssa.gov. When sending an email, include the following information.

  • Name of beneficiary and claim number or Social Security Number
  • The month of benefit payment you did not receive
  • Current address
  • Contact information such as telephone number or email

Forms are normally brought to the interview by the applicants.

Unfortunately the Embassy cannot assist with obtaining criminal background checks. You can get a copy of your FBI record by submitting a written request to the Criminal Justice Information Services (CJIS) Please refer to the CJIS website for information on how to obtain an apostille on your FBI background check.

No. Effective January 1, 1983, the U.S. Department of State and our embassies and consulates abroad ceased to authenticate or apostille academic credentials, transcripts or degrees.

Please bring a valid photo ID along with the documents after you make an appointment with us.

There is no such document to prove one’s residency but there is an affidavit form you can fill out when you visit our office. Please note however, that the U.S. Embassy is not in a position to verify the statement you make or the information in any attached document. Only the identity of the individual making the statement is being confirmed. The cost is $50 per notary. Please visit our website to make an appointment and for further information.

There is no such document to prove that one’s name has changed and that they are the same person, but there is an affidavit form you can fill out when you visit our office. Please note however, that the U.S. Embassy is not in a position to verify the statement you make or the information in any attached document. Only the identity of the individual making the statement is being confirmed. The cost is $50 per notary. Please visit our website to make an appointment and for further information.

In general, a U.S. citizen cannot lose U.S. nationality unless he or she voluntarily relinquishes his/her status. However, there are certain situations that a U.S. citizen may lose U.S. nationality and please refer to the Department of State website for more information.

U.S. citizens must enter and exit the U.S. with their U.S. passport only. Please apply for a renewal passport as soon as possible. If you have urgent travel plans, the embassy may be able to provide you with an emergency limited validity passport.

U.S. citizens must travel to the United States on their U.S. passport. Please contact the airlines regarding their regulations on this issue. Please also note that the U.S. Department of Homeland Security Customs and Border Protection (DHS/CBP) is responsible for regulating entry into the U.S. Please contact the DHS/CBP office at the port of entry you will be landing for more information.

The Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP) officials at the port-of-entry have authority to permit or deny admission to the United States for all U.S. citizens as well as foreign travelers. They are also responsible for Customs. To learn about admissions and entry requirements, as well as restrictions about bringing food, agricultural products, and other restricted/prohibited goods, please review the U.S. CBP website.

Drugs brought into Mongolia are subject to the regulations established by the General Agency for Specialized Inspection and the Mongolian Customs. We recommend that you plan in advance and confirm the procedures with the relevant Mongolian authorities before bringing any drugs into Mongolia.

No, the U.S. Embassy is not able to act as a legal representative or give legal advice. All legal disputes in Mongolia must be resolved through the Mongolian legal system. We have compiled a list of attorneys who speak English who may be able to assist you Please note that the embassy is not able to attest to their competence or reliability outside of their English speaking ability and willingness to work with U.S. citizens.

Unfortunately the embassy cannot assist with obtaining criminal background checks. You can get a copy of your own FBI record by submitting a written request to the Criminal Justice Information Services (CJIS).

Please refer to the CJIS website for information on how to obtain an apostille on your FBI background check.

The U.S. Embassy has no authority over matters related to your admission into or stay in Mongolia. Mongolian visas for U.S. citizens fall under the jurisdiction of the Mongolian government. For questions or concerns, please contact the Citizenship and Migration General Authority of Mongolia directly by phone at 1900-1882, or online. If you are in the U.S., you may wish to consult with the Mongolian Embassy in the U.S.

The U.S. Embassy has no authority over matters related to your admission into or stay in Mongolia. Mongolian visas for U.S. citizens fall under the jurisdiction of the Mongolian government. For questions or concerns, please contact the Citizenship and Migration General Authority of Mongolia directly by phone at 1900-1882, or online. If you are in the U.S., you may wish to consult with the Mongolian Embassy in the U.S.

If you are in the U.S., please contact the nearest Mongolian Embassy or consulate for Mongolian entry/exit matters.

No. All Americans will need to get an International Driver’s Permit or a Mongolian driver’s license before driving in Mongolia. Please note that you must take a written exam before you can obtain a Mongolian driver’s license. This written exam cannot be provided in English; therefore one must provide their own translator. Detailed information can be found on the website of the License center of General Police Department of Mongolia.

For information on visas to visit other countries, please contact the country’s embassy. Contact information for all diplomatic missions in Mongolia can be found here. Also, please check the country specific information, travel alerts and travel warnings for the country that you wish to travel.

If the Consular Officer has requested that you provide additional documents, please drop them off at 3:30p.m. on any business day to our visa delivery staff located at the external security entrance.

Our office does not have such information. You can however contact U.S. Citizenship and Immigration Services (USCIS) for more information on when/how your U.S. citizenship was obtained.