The Consular Section of the U.S. Embassy in Ulaanbaatar is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
Please visit our Global Support Services (GSS) website for complete information on applying for a nonimmigrant U.S. visa, including a directory of nonimmigrant visa categories.
Contact Us
For all nonimmigrant visa inquiries, please utilize our Nonimmigrant Visa Navigator. The Navigator will guide you through a series of simple questions to provide you with the specific information related to your inquiry.
If the Navigator does not address your question, please use the below contact information to reach out to our customer support team.
- Telephone: English and Mongolian speaking customer service agents are ready to assist you Monday – Friday from 9:00am to 5:00pm. The call center is closed for U.S. and Mongolian holidays.
Callers in Mongolia – Please call 7555 1100 (local).
Callers in the United States – Please call +1 703 745 5473.
Callers from other countries – Please call +976 7555 1100
- Email: To reach a customer service representative via email, please write to support-mongolia@ustraveldocs.com.
- Chat: To chat with a customer service representative from 9:00 a.m. to 5:00 p.m., please click here. Please make sure you are using Chrome, Firefox, Safari or Opera as a browser.
Visiting the Embassy or Consulate
The Embassy is located just off of Big Ring Road in the 11th Micro-district, next to the Ministry of Culture.
